Frequently Asked Questions
Everything you need to know about your Honeycomb flight simulation gear.
What is the standard shipping time for flight controllers?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but domestic deliveries generally arrive within 3-7 business days via standard ground shipping.
Are Honeycomb products compatible with both PC and Mac?
Yes, our hardware is designed for cross-platform compatibility. Most of our flight controls work seamlessly with Windows and macOS using standard USB connectivity.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging. Please ensure all cables, manuals, and mounting hardware are included to receive a full refund.
Do I need specific drivers to use the Alpha Flight Controls?
While our hardware is plug-and-play for basic functions, we recommend downloading our latest drivers and configuration software from our website to enable full LED functionality and advanced mapping.
What kind of warranty comes with my purchase?
All Honeycomb Aeronautical hardware comes with a 2-year limited warranty covering defects in materials and workmanship under normal use.
Which flight simulators are supported?
Our products are fully compatible with Microsoft Flight Simulator, X-Plane 11/12, and Prepar3D, as well as most other major flight simulation software titles.